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Bruce Kelsey is a Senior Consultant with PROMAX Consulting Services, Inc.
Bruce's concentration is on the delivery of consulting and training for business
process improvement and the CPI/ISO/QS 9000 series of quality management system
standards.
Bruce has more than 20 years of experience with quality programs in military,
industrial, educational, and commercial organizations. He has extensive
experience in quality assurance/quality control, and coordination and management
of capital-intensive projects from the nuclear power industry. For the past
several years, Bruce has worked closely with senior management in improving
business processes. He has demonstrated the ability to help managers achieve
significant ROI through elimination of quality deficiency. He has worked with
quality departments to help them better support Operations.
Bruce has a breadth of experience in implementing successful quality systems
in a diversity of industries. He has been involved with business leaders such as
Florida Power & Light, Cornell University, the Department of Veteran's
Affairs, and the US Postal Service. He served with FP&L during their noted
achievement of the prestigious Deming Award for Quality, and with Six Sigma
Qualtec as Administrative Manager and Senior Project Manager.
Representative Accomplishments:
During his work with client organizations, Bruce was instrumental in:
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Providing consultation for 3 project teams that resulted in cost savings
in excess of $2.5 million dollars.
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Implementing a step-by-step total process management approach that
resulted in a greater than 200% ROI in the first two completed processes.
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Guiding the strategic planning process for a highly diversified group of
senior functional managers in an organization of the Federal Government that
enabled a first time consensus of priority activities.
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Guiding the development and implementation of a comprehensive business
review process for an organization of over 70,000 employees that resulted in
significant improvements in meeting organizational goals.
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Providing consultation and training for an Ivy League University that
resulted in substantial cost/saving avoidance and improvements in the
curricula of the Business and Engineering Schools.
Bruce is a Certified Lead Auditor and Master Instructor. He has taught
various courses, covering subjects such as SPC, ISP, teambuilding, benchmarking,
process management, quality functional deployment, policy management, and group
facilitation.
He is a veteran, having served in the US Navy nuclear submarine service.
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