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[ISO 9000] [ISO
9001:2000][OMS Operational Management] |
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Quality
Management
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 Identified below are the quality management training
materials/packages provided by PROMAX. Most training materials are
off-the-shelf, but can be readily customized to suit the needs and requirements
of the customer. These training packages support management, organizational and
business improvement activities: |
OMS
- Operational Management Systems - Give your supervisors
"SuperVision! "
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Continuous Performance Improvement – Executive
Overview (1/2 – 1 day)
Prepares Senior/Executive
Management for the implementation of Continuous Process Improvement.
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Problem-Solving and Analysis Workshop
(5 days)
Personnel who need team
leadership/building skills are given leadership and effective problem-solving
and communication skills.
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Process Management Workshop (2 days)
Personnel who perform work
processes identify the highest priority process and derive process diagrams
(flowcharts) and the respective measures (indicators) that quantify operating
performance.
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Priority Management for Unit Leaders
(3 days)
Unit leaders such as core process
owners, department heads or other such upper level management link the
Continuous Process Improvement philosophies and the ISO 9000 structure into the
deployment mechanism.
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Priority Deployment Workshop (3 days)
Coordinating Sponsors and the
Coordinating Committee outline and facilitate the development of deployment
plans to improve critical areas of performance and links the existing
improvement structure and ISO 9000 structure into the deployment mechanism.
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Priority Planning Workshop (3 days)
Engages top management and
constructs the foundation of an effective Continuous Process Improvement
structure.
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Process Improvement and Techniques Workshop
(3 days)
People who need to use an
objective process to identify, analyze, and treat the root causes of problems
are given an effective problem-solving process using the basic quality tools and
Process Improvement Story.
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Facilitator Workshop
(3 days)
Provides the organization with
personnel, certified by PROMAX, to be capable of perpetuating excellence from
within by the transfer of effective consulting, communication, and facilitation
skills to the client’s personnel.
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Instructor Orientation Workshop (3-5
days depending on workshop)
Provides the organization with
personnel, certified by PROMAX, to be capable of perpetuating excellence from
within. This is accomplished
through effective teaching skills.
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